Privacy Policy

---

Eco Charge & Electrical (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or use our services.

Information you provide

• Name, email, phone number, address
• Information submitted through contact forms
• Details relevant to quotations or job bookings

Automatically collected

• IP address
• Browser and device information
• Pages visited and duration

Cookies (see Cookie Policy)

• Service-related

Electrical installation details

• Photos taken for certification/work records (with consent)

How We Use or Share Your Information

We use your information to... 

• Provide quotes and respond to enquiries
• Deliver electrical services and manage bookings
• Issue certificates, reports, and invoices
• Improve our website and services
• Meet legal, regulatory, and safety obligations

We only share your data with...

• Certification bodies (e.g., NICEIC/NAPIT)
• Payment processors
• Warranty or manufacturer partners
• Subcontractors or electricians working on your job (where relevant)
• IT service providers
• Regulators or authorities when required by law

We never sell your information.

 We take reasonable steps to keep your data secure using appropriate technical and organisational measures.

We keep information only for as long as necessary to:

• Deliver our services
• Maintain certification records
• Meet legal and insurance requirements

 You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (where legally allowed)
• Object to or restrict processing
• Request data portability

Contact us using the information at the bottom of this page to make a request.

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

For privacy enquiries, contact:

• Email: info@eco-charge.uk
• Phone: [add number]